Shipping policy
Order processing:
We typically pack your order the next business day. Please allow 1-2 business days to process your order. Expect an email within that time to let you know your order is on the way!
Delivery time frames:
Shipping takes between 7-10 business days.
Shipping rates:
West Malaysia: Free shipping for orders above RM150. RM7.50 for orders below.
East Malaysia: Free shipping for orders above RM300. RM20 for orders below.
Refunds, returns and exchanges:
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at anthroco.co@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at anthroco.co@gmail.com
Contact Us:
If you have any questions or require further assistance regarding your order or our shipping policy, please feel free to contact us (Whatsapp at +60126166738). Our dedicated support team is here to provide you with the information and support you need.
Thank you for choosing Tonia Nicole for your bedding needs. We value your trust and look forward to providing you with exceptional bedding products and a smooth shipping experience.